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Key details
Duration
This program is delivered over a period of 12 months. The length of time to complete this qualification will depend on the location, study mode and/or units selected and will vary depending upon how long a student takes to reach the required competency level.
Intake
Locations
Entry requirements
View full entry requirementsCourse code
Overview
This qualification reflects the role of individuals who use a range of well-developed tourism service, sales or operational skills and sound knowledge of industry operations to coordinate tourism services. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities.
This qualification provides a pathway to work in many tourism industry sectors and for a diversity of employers including tour operators, inbound tour operators, visitor information centres, holiday parks and resorts, attractions, cultural and heritage sites, and any small tourism business.
This qualification allows for multi-skilling and for specialisation in office-based roles involving the planning and coordination of tourism services, in roles in the field where products are delivered or in performing operational activities such as housekeeping, grounds maintenance and providing customer service.
The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.
Career opportunities
Occupations relevant to this qualification in industry sectors such as Tourism include:
- Customer Service Officer
- Inbound Tour Co-ordinator
- Cellar Door Salesperson/Attendants
- Indigenous Cultural Centre Guide
- Theme Park Ride Operator
- Adventure Tour Guide
- Museum Attendant
- Booking Agent
- Visitor Information Officer
Credit transfers and advanced standing
Skill recognition
Recognition of Prior Learning (RPL)
RPL is the acknowledgement of a person's skills and knowledge acquired through previous training, work or life experience, which may be used to grant status or credit in a subject regardless of how and where they were attained, including overseas.This can include skills from:
- Previous study excluding courses at another VET/TAFE institution, but including courses at school or college, through adult education classes or training programs at work;
- Work experience (including both work that is paid and unpaid); and/or
- Life experience (for example leisure pursuits or voluntary work).
RPL is a form of assessment. It is used to determine whether a person has acquired, through formal or informal learning, the skills and experience consistent with the stated competency standards that comprise a qualification. RPL is not time referenced, so there are no parameters on how or when the skills are acquired. However, the skills that have been acquired through life experience etc., must be current and must match the elements and performance criteria contained in the individual unit.
Students seeking RPL need to indicate this on their enrolment form at the time of enrolment.
For further information please refer to the Applicant's Guide to the Recognition of Prior Learning or contact Student Central on 1800 061 963 (free call) or email Student.Central@cdu.edu.au.
Credit Transfer
Charles Darwin University as a Registered Training Organisation recognises the Australian Qualifications Framework qualifications and Statement of Attainments issued by any other Australian Registered Training Organisation.
Students are encouraged to submit any requests for credit from previous studies at the time of enrolment, to ensure they are not enrolling in units they may not need to undertake.
In order to apply for exemption/credit transfer from units completed at another training organisation, you will need to complete an Application for Exemption Form available from any campus, centre, or team, or a copy of the form can be obtained from the web.
Your completed Application for Exemption form together with attached documentary evidence (certified copy of Qualification/Statement of Attainment) to support your request for exemption/credit transfer should be submitted directly to the University either in person or by mail. Requests without documentary evidence will not be processed and will be returned to students. There are no fees attached to Credit Transfers.
Pathways
VET to Higher Education Pathway Mapping for completed Awards in the same field or discipline.
Further training pathways from this qualification include but are not limited to SIT50122 Diploma of Travel and Tourism Management.
Fees
2025 Fees
| Fee Type | 2025 Course Fees |
| NT Government supported* | $1,998.00 |
| Full Fee | $6,782.40 |
*This course is supported by the NT Government for eligible domestic students who are NT residents. A limited number of NT Government supported places are available, so secure your place now.
Fees shown are indicative and subject to change annually. Actual course fees may vary depending on the units chosen. International non-student visa-holders; study eligibility needs to be verified before enrolment. Fees may vary depending on the visa type.
For further clarification and information on fees, payment options, instalment plans, and refunds, contact CDU on 1800 061 963 or refer to TAFE Fees and Payments.
Fee exemptions
Exemptions apply to TAFE tuition fees for NTG supported courses only.
At the time of enrolment, students in these categories will be exempt from paying tuition fees:
- Recipient of a Centrelink payment
- Recipient of Department of Veterans Affairs benefits
- Enrolled Secondary Students
- Permanent residents with refugee or humanitarian status
Certified copy of the evidence must be provided at the time of enrolment.
If your course is delivered in a location that is listed on the NTG’s Location Categories for VET Funded Programs, with remote as the location category you may be eligible for the Remote 2 Location tuition fee exemption.
International VET Package
Course information flyer(s)
Why study at CDU?
Study with the Territory's largest training provider and gain industry-ready skills and experience. Whether you're a high school student or a working professional, we've got the courses and qualifications you want plus the support and flexibility you need to succeed.
- Learn from expert lecturers and industry professionals
- Access to first-class facilities
- Recognition of prior learning to qualify faster
Why study at CDU?
Study with the Northern Territory's largest training provider and gain industry-ready skills and experience.
- Access to first-class facilities
- Recognition of prior learning accepted
- Packages into higher education available for most courses
Why study at CDU?
Study with the Territory's largest training provider and gain industry-ready skills and experience. Whether you're a high school student or a working professional, we've got the courses and qualifications you want plus the support and flexibility you need to succeed.
- Learn from expert lecturers and industry professionals
- Access to first-class facilities
- Recognition of prior learning to qualify faster
Why study at CDU?
Study with the Northern Territory's largest training provider and gain industry-ready skills and experience.
- Access to first-class facilities
- Recognition of prior learning accepted
- Packages into higher education available for most courses
What will I study?
To achieve SIT30122 Certificate III in Tourism a total of fifteen (15) units of competency must be completed comprising four (4) Core and eleven (11) Elective units as detailed in the packaging rules and listed below.The total nominal hours for the sequence listed below is 540.
Course structure
To achieve SIT30122 Certificate III in Tourism a total of fifteen (15) units of competency must be completed comprising four (4) Core and eleven (11) Elective units as detailed in the packaging rules and listed below.
The total nominal hours for the sequence listed below is 540.
| Code | Module/Unit of Competency | Hours |
| Core units of competency | ||
| SITTIND003 | Source and use information on the tourism and travel industry | 25 |
| SITXCCS014 | Provide service to customers | 25 |
| SITXCOM007 | Show social and cultural sensitivity | 20 |
| SITXWHS005 | Participate in safe work practices | 12 |
| Total nominal hours for core units | 82 | |
| Elective units of competency (Complete ALL 11 electives) | ||
| SITTTVL001 | Access and interpret product information | 65 |
| SITTTVL003 | Provide advice on Australian destinations | 40 |
| SITTTVL004 | Sell tourism products or services | 35 |
| SITTTVL005 | Prepare customer quotations | 30 |
| SITXHRM007 | Coach others in job skills | 20 |
| SITXCCS010 | Provide visitor information | 35 |
| SITTGDE017 | Prepare and present tour commentaries or activities | 70 |
| HLTAID011 | Provide first aid | 18 |
| BSBTWK201 | Work effectively with others | 40 |
| BSBTEC301 | Design and produce business documents | 80 |
| SITXFIN007 | Process financial transactions | 25 |
| Total nominal hours for elective units | 458 | |
| Total nominal hours for the qualification | 540 | |
Entry requirements
Admission criteria
There are no formal entry requirements for this qualification.
A pre-enrolment induction will be conducted, and students will be required to complete a learner support indicator to determine any learner support requirements. The Language, Literacy and Numeracy (LL&N) evaluation helps identify any areas where you may need additional support to help you achieve your goals.
I wanted to turn my regular job into my dream job, and the Charles Darwin University course offered exactly what I needed: practical skills.
Yulia
CDU student
CDU graduates have the best career and employment prospects. International students have ranked CDU 1st in Australia for learning and living experience
Hema
CDU student
I wanted to turn my regular job into my dream job, and the Charles Darwin University course offered exactly what I needed: practical skills.
Yulia
CDU student
CDU graduates have the best career and employment prospects. International students have ranked CDU 1st in Australia for learning and living experience
Hema
CDU student
Course details
Accreditation
This is a current, nationally accredited qualification from the SIT Tourism, Travel and Hospitality Training Package.
Employability skills
Employability Skills are embedded in the training and assessment of national training package qualifications. Information on the Employability Skills relevant to your qualification can be obtained by visiting this website and keying in the national code for the qualification: training.gov.au
Location and study mode
Delivery at all locations is subject to sufficient demand and resources.
Locations:Palmerston, Alice Springs
Study Mode: On campus, online
Subject to demand other locations and modes may become available throughout the year.
Additional information
Contact details
Tourism, Recreation and Beauty Services |
You make CDU
Together we are a positive force for change in our communities and the world.
You make CDU
Our students choose to study with us because we share the same vision – to make a positive change. Whatever your motivation is, we can guide you in the right direction.
You make CDU
Together we are a positive force for change in our communities and the world.
You make CDU
Our students choose to study with us because we share the same vision – to make a positive change. Whatever your motivation is, we can guide you in the right direction.
How to apply
How to apply for domestic students
CDU TAFE has several pathways for you to apply.
Visit How to apply for CDU TAFE courses for more information.
Admission requirements for domestic students
Before applying, you may want to check if you meet the admission requirements for studying with CDU.
CDU has many pathways to study, so don't worry if you don't meet the admission requirements right now. There is a study pathway to get you started on your journey.
Not sure if you are a domestic or international student?
That's OK - it can be a little tricky to know the difference.
To help you out, we've put together a guide to answer any questions you might have.
How to apply for international students
Applications to CDU must be submitted online.
The process is simple, all you need is a valid email address to create your online account.
Once you have started the application you will have the option of saving your application and resuming it at a later date.
There is no application fee when you apply online.
Find a CDU agent partner
Applicants may seek further information about international education in Australia from the Australian Government Department of Education and Training or from our overseas / external representatives.
To help with the process, we've compile a list of authorised representatives.
Not sure if you are a domestic or international student?
That's OK - it can be a little tricky to know the difference.
To help you out, we've put together a guide to answer any questions you might have.
Things like the difference between domestic and international students or the difference between course types like TAFE and undergraduate.
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