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Key details
Duration
This program is delivered over a period of 1 year. The length of time to complete this qualification will depend on the location, study mode and/or units selected and will vary depending upon how long a student takes to reach the required competency level.
Intake
Locations
Entry requirements
View full entry requirementsCourse code
Overview
This qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance.
Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.
Individuals can choose to complete a specialisation in Business Administration.
Career opportunities
Occupations relevant to this qualification in industry sectors such as Customer Service, Local Government Administration, Ancillary Health Services, Business Administration include:
- Customer service adviser
- Data entry operator
- Information desk clerk
- Administrative assistant
- Office administrator
- Personal assistant
- Payroll officer
- Receptionist
- Word processing operator
Credit transfers and advanced standing
Skill recognition
Recognition of Prior Learning (RPL)
RPL is the acknowledgement of a person's skills and knowledge acquired through previous training, work or life experience, which may be used to grant status or credit in a subject regardless of how and where they were attained, including overseas.This can include skills from:
- Previous study excluding courses at another VET/TAFE institution, but including courses at school or college, through adult education classes or training programs at work;
- Work experience (including both work that is paid and unpaid); and/or
- Life experience (for example leisure pursuits or voluntary work).
RPL is a form of assessment. It is used to determine whether a person has acquired, through formal or informal learning, the skills and experience consistent with the stated competency standards that comprise a qualification. RPL is not time referenced, so there are no parameters on how or when the skills are acquired. However, the skills that have been acquired through life experience etc., must be current and must match the elements and performance criteria contained in the individual unit.
Students seeking RPL need to indicate this on their enrolment form at the time of enrolment.
For further information please refer to the Applicant's Guide to the Recognition of Prior Learning or contact Student Central on 1800 061 963 (free call) or email Student.Central@cdu.edu.au.
Credit Transfer
Charles Darwin University as a Registered Training Organisation recognises the Australian Qualifications Framework qualifications and Statement of Attainments issued by any other Australian Registered Training Organisation.
Students are encouraged to submit any requests for credit from previous studies at the time of enrolment, to ensure they are not enrolling in units they may not need to undertake.
In order to apply for exemption/credit transfer from units completed at another training organisation, you will need to complete an Application for Exemption Form available from any campus, centre, or team, or a copy of the form can be obtained from the web.
Your completed Application for Exemption form together with attached documentary evidence (certified copy of Qualification/Statement of Attainment) to support your request for exemption/credit transfer should be submitted directly to the University either in person or by mail. Requests without documentary evidence will not be processed and will be returned to students. There are no fees attached to Credit Transfers.
Pathways
VET to Higher Education Pathway Mapping for completed Awards in the same field or discipline.
Further training pathways from this qualification include but are not limited to BSB40120 Certificate IV in Business.
Fees
2024 Fees
Fee Type | 2024 Course Fees |
NT Government supported* | $1,443.00 - $1,813.00 |
Full Fee | $3,900.00 - $4,900.00 |
*This course is supported by the NT Government for eligible domestic students who are NT residents. A limited number of NT Government supported places are available, so secure your place now.
Fees shown are indicative and subject to change annually. Actual course fees may vary depending on the units chosen. International non-student visa-holders; study eligibility needs to be verified before enrolment. Fees may vary depending on the visa type.
For further clarification and information on fees, payment options, instalment plans, and refunds, contact CDU on 1800 061 963 or refer to TAFE Fees and Payments.
Fee exemptions
Exemptions apply to TAFE tuition fees for NTG supported courses only.
At the time of enrolment, students in these categories will be exempt from paying tuition fees:
- Recipient of a Centrelink payment
- Recipient of Department of Veterans Affairs benefits
- Enrolled Secondary Students
- Permanent residents with refugee or humanitarian status
Certified copy of the evidence must be provided at the time of enrolment.
If your course is delivered in a location that is listed on the NTG’s Location Categories for VET Funded Programs, with remote as the location category you may be eligible for the Remote 2 Location tuition fee exemption.
International VET Package
Course information flyer(s)
Why study at CDU?
Study with the Territory's largest training provider and gain industry-ready skills and experience. Whether you're a high school student or a working professional, we've got the courses and qualifications you want plus the support and flexibility you need to succeed.
- Learn from expert lecturers and industry professionals
- Access to first-class facilities
- Recognition of prior learning to qualify faster
Why study at CDU?
Study with the Northern Territory's largest training provider and gain industry-ready skills and experience.
- Access to first-class facilities
- Recognition of prior learning accepted
- Packages into higher education available for most courses
Why study at CDU?
Study with the Territory's largest training provider and gain industry-ready skills and experience. Whether you're a high school student or a working professional, we've got the courses and qualifications you want plus the support and flexibility you need to succeed.
- Learn from expert lecturers and industry professionals
- Access to first-class facilities
- Recognition of prior learning to qualify faster
Why study at CDU?
Study with the Northern Territory's largest training provider and gain industry-ready skills and experience.
- Access to first-class facilities
- Recognition of prior learning accepted
- Packages into higher education available for most courses
What will I study?
To achieve BSB30120 Certificate III in Business a total of thirteen (13) units of competency must be completed comprising six (6) core and seven (7) elective units as detailed in the packaging rules and listed below.
Course structure
Two (2) elective units must be selected from Group A, one (1) elective must be selected from Group B, and the remaining four (4) electives can be chosen from the units listed below. The electives offered may vary between campuses.
As this qualification can provide for specialisation in Business Administration, please refer to the Business Administration specialisation structure.
The total nominal hours for the sequence listed below is 390 - 490.
Code | Module/Unit of Competency | Hours |
Core units of competency | ||
BSBCRT311 | Apply critical thinking skills in a team environment | 40 |
BSBPEF201 | Support personal well-being in the workplace | 50 |
BSBSUS211 | Participate in sustainable work practices | 20 |
BSBTWK301 | Use inclusive work practices | 30 |
BSBWHS311 | Assist with maintaining workplace safety | 40 |
BSBXCM301 | Engage in workplace communication | 40 |
Total nominal hours for core units | 220 | |
Electives (Complete 7 units) | ||
Group A - Technology (at least 2 units must be completed from Group A) | ||
BSBTEC301 | Design and produce business documents | 80 |
BSBTEC302 | Design and produce spreadsheets | 35 |
BSBTEC303 | Create electronic presentations | 20 |
BSBWRT311 | Write simple documents | 30 |
Group B - Business Competence (must complete 1 unit from Group B) | ||
BSBPEF301 | Organise personal work priorities | 30 |
Group D - Customer & Client Engagement | ||
BSBOPS304 | Deliver and monitor a service to customers | 35 |
Group E - Business Administration | ||
BSBFIN301 | Process financial transactions | 30 |
BSBHRM416 | Process payroll | 30 |
BSBOPS301 | Maintain business resources | 15 |
BSBOPS303 | Organise schedules | 15 |
Total nominal hours for elective units | 170 - 270 | |
Total nominal hours for the qualification | 390 - 490 |
To achieve BSB30120 Certificate III in Business (Business Administration) a total of thirteen (13) units of competency must be completed comprising six (6) core and seven (7) elective units as detailed in the packaging rules and listed below.
Two (2) elective units must be selected from Group A, one (1) elective must be selected from Group B, and the remaining four (4) electives must be selected from Group E.
It is recommended that BSBTEC302 Design and produce spreadsheets is completed before studying BSBFIN301 Process financial transactions.
The total nominal hours for the sequence listed below is 390 - 455.
Business Administration specialisation
Code | Module/Unit of Competency | Hours |
Core units of competency | ||
BSBCRT311 | Apply critical thinking skills in a team environment | 40 |
BSBPEF201 | Support personal well-being in the workplace | 50 |
BSBSUS211 | Participate in sustainable work practices | 20 |
BSBTWK301 | Use inclusive work practices | 30 |
BSBWHS311 | Assist with maintaining workplace safety | 40 |
BSBXCM301 | Engage in workplace communication | 40 |
Total nominal hours for core units | 220 | |
Electives (Complete 7 units) | ||
Group A - Technology (must complete 2 units from Group A) | ||
BSBTEC301 | Design and produce business documents | 80 |
BSBTEC302 | Design and produce spreadsheets | 35 |
BSBTEC303 | Create electronic presentations | 20 |
BSBWRT311 | Write simple documents | 30 |
Group B - Business Competence (must complete 1 unit from Group B) | ||
BSBPEF301 | Organise personal work priorities | 30 |
Group E - Business Administration (must complete 4 units from Group E) | ||
BSBFIN301 | Process financial transactions | 30 |
BSBHRM416 | Process payroll | 30 |
BSBOPS301 | Maintain business resources | 15 |
BSBOPS303 | Organise schedules | 15 |
Total nominal hours for elective units | 170 - 235 | |
Total nominal hours for the qualification | 390 - 455 |
Entry requirements
Admission criteria
There are no formal entry requirements for this qualification however a pre-enrolment process to establish suitability to undertake the course and to determine support requirements will be conducted, which will include a Language, Literacy and Numeracy (LLN) assessment.
To ensure you have the right skills and support to succeed in your course, a Language, Literacy and Numeracy (LL&N) evaluation helps identify any areas where you may need additional support to help you achieve your goals.
The people-first approach to flexibility and supportive learning environment at CDU meant I could find a balance with study, work and family life.
Nikki
CDU student
I genuinely believe Darwin is the land of opportunities if you leverage your strengths, abilities and skills.
Ellie
CDU student
The people-first approach to flexibility and supportive learning environment at CDU meant I could find a balance with study, work and family life.
Nikki
CDU student
I genuinely believe Darwin is the land of opportunities if you leverage your strengths, abilities and skills.
Ellie
CDU student
Course details
Accreditation
This is a current, nationally accredited qualification from the BSB Business Services Training Package.
Employability skills
Employability Skills are embedded in the training and assessment of national training package qualifications. Information on the Employability Skills relevant to your qualification can be obtained by visiting this website and keying in the national code for the qualification: training.gov.au
Location and study mode
Delivery at all locations is subject to sufficient demand and resources.
Locations: Alice Springs, Waterfront Darwin, Online
Study Mode: On campus, online
Subject to demand other locations and modes may become available throughout the year.
Additional information
Contact details
Commerce and Information Technology |
You make CDU
Together we are a positive force for change in our communities and the world.
You make CDU
Our students choose to study with us because we share the same vision – to make a positive change. Whatever your motivation is, we can guide you in the right direction.
You make CDU
Together we are a positive force for change in our communities and the world.
You make CDU
Our students choose to study with us because we share the same vision – to make a positive change. Whatever your motivation is, we can guide you in the right direction.
How to apply
How to apply for domestic students
CDU TAFE has several pathways for you to apply.
Visit How to apply for CDU TAFE courses for more information.
Admission requirements for domestic students
Before applying, you may want to check if you meet the admission requirements for studying with CDU.
CDU has many pathways to study, so don't worry if you don't meet the admission requirements right now. There is a study pathway to get you started on your journey.
Not sure if you are a domestic or international student?
That's OK - it can be a little tricky to know the difference.
To help you out, we've put together a guide to answer any questions you might have.
How to apply for international students
Applications to CDU must be submitted online.
The process is simple, all you need is a valid email address to create your online account.
Once you have started the application you will have the option of saving your application and resuming it at a later date.
There is no application fee when you apply online.
Find a CDU agent partner
Applicants may seek further information about international education in Australia from the Australian Government Department of Education and Training or from our overseas / external representatives.
To help with the process, we've compile a list of authorised representatives.
Not sure if you are a domestic or international student?
That's OK - it can be a little tricky to know the difference.
To help you out, we've put together a guide to answer any questions you might have.
Things like the difference between domestic and international students or the difference between course types like TAFE and undergraduate.
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