CORW2000 - Process Communication Items

Table of Contents


Overview

Primarily used for creating ad hoc communications items, this page is divided into three distinct sections; processing outstanding items, all items or creating new items. Usually, bulk communication items are processed via CORJ4000 (Create Communication Items) or GRDJ6300 (Create Graduation Statement).

Ad hoc communications items can be processed in a namber of ways. You can manually approve pr reject items, generate and download them to your local file system or send the item via email or sms.

When viewing or processing items you can search for items using a number of different search criteria including static and dynamic Person ID Groups (PIG).

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Navigation

Add a reference & link to the 11g System Overview pages/toc.

CORW2000 Navigation

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Process Outstanding Items

Find one or more unsent communication items to:

 

Process Communication Items

This page is reached by clicking on Process Outstanding Items on the Communication Items landing page.

Search Fields

Field: Description:
Communication Template

Communication type
(COMMUNICATION_ITEM.COMMUNICATION_ITEM_ID)

Request Job run ID Request job run ID
(COMMUNICATION_ITEM.REQUEST_JOB_RUN_ID)
Recipient

Select either:

  • A person recorded in the system, or
  • An applicant
Person ID

Person ID of the recipient.
(COMMUNICATION_ITEM.PERSON_ID)

Applicant ID Applicant ID of the recipient.
(COMMUNICATION_ITEM.APPLICANT_ID
Email Recipients Name of recipient
For PERSON_IDs (PERSON.PREFERRED-GIVEN-NAME + PERSON.SURNAME)
For APPLICANT_IDs (AP_APPLICANT.PREFERRED_GIVEN_NAME + AP_APPLICANT.SURNAME)
Person ID Group Recipient Belongs to (PERSON_ID_GROUP.GROUP_ID)
Communication Items Issued Between

The two fields define a date range. Each field has a date picker available. Date range cannot include future dates.
(COMMUNICATION_ITEM.ISSUE_DT)

Approval Status Derived lamp
Sent Status Derived lamp

On this page you can select Communication Items to be Approved, Rejected, Edited or sent.

You can filter the list of communication items by clicking on the list heading.

You can filter on the following headings:

Click the up pointing arrow to sort in ascending order or the down arrow to sort in descending order.

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Create New Items

Create a communication item for one or more recipients.

Choose the communication type that you wish to be delivered (selected from a list defined in your system). Must be active

The next field(s) displayed is dependent on the communication type selected above.

Enter the appropriate information for the fields displayed.

To schedule a communication for a future date, please use the WebForms function CORJ4000 (Create communication items)

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All Items

Find any communication item, regardles of its status.

You can then choose one or more communications to:

1. Locate the Communication Item.

You can use the advanced search facility to locate the communication item or you can filter the list of availble communications items by clicking on the list heading.

You can filter on the following headings:

Click the up pointing arrow to sort in ascending order or the down arrow to sort in descending order.

2. Click the appropriate action.

Once you've located the Communication Item you can choose to either Send, View, Generate & Download Files or Export to Excel.

3. Click Apply to save your changes to the record.

You can either commit your changes by clicking Apply or Cancel to abandon all changes and return to the Communication Items page

 

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Related Pages...

Template Groups (CORW2690)

Substitution Tags (CORW0400)

Communication Categories (CORW0600)

Communication Template (CORW0500)

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Page last modified: 31 May, 2012 2:44 PM

History Information:

Release Version Project Change to Document
15.0 1722 - 11g Upgrade New Help page for 11g.
12.1.1 1580 - Communication New Page