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CORW2690 - Communication Template Groups

Overview

Use this page to maintain institution-defined Communication Template Groups that are used in the Communication subsystem.

Communication Template Groups form a named collection of associated Communication items that will be sent together in the one Communication.

Note: Although Communication Template Groups can be created, the functionality that combines the Communications into one item is not functional - as of Release 14.0.)

This page is one of a number of pages used in the Communication process; see the 'Related Pages' section, below.

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Page Navigation

Navigating between Communication Template Group screens

corw2690

A list of Communication templates is displayed on entry to CORW2690. For a description of how to perform tasks in a list, see the Working with Callista Lists Help page.

Create a New Template Group

The New Communication Template Group page is used to create a new Communication Template Group. It is accessed via the New icon on the Communication Template Groups page.

Edit a Template Group

To view, edit or close a Communication Template Group, click on the required Communication Template Group name in the list on the Communication Template Groups page. The Communication Template Group's details are then displayed on a new page.

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Field Details

Field: Description:
Communication Template Group Communication Template Group name.

COMMUNICATION_TYPE_GROUP.COMMUNICATION_TYPE_GROUP
Description

Description of Communication Template Group.

COMMUNICATION_TYPE_GROUP.DESCRIPTION
Closed

'No' if the Communication Template Group is not closed.
Ticked, if the Communication Type Group is closed.

COMMUNICATION_TYPE_GROUP.CLOSED_IND

Group Email

These fields relate to Email Header details for the message containing this group of Communication Templates. These will be used instead of the corresponding values recorded for each indidual Communication Template.

Field: Description:
From Address

The 'From Address' that will be recorded for a Group Email communication.

COMMUNICATION_TYPE_GROUP.FROM_ADDR
Reply-To Address

The address to which a reply will be directed for a Group Email communication.
The validity of this address is checked when the record is saved - must contain an @ symbol.

COMMUNICATION_TYPE_GROUP.REPLY_TO_ADDR
CC Address

An courtesy copy address to which the communication will be sent for a Group Email communication.
The validity of this address is checked when the record is saved - must contain an @ symbol.

COMMUNICATION_TYPE_GROUP.CC_ADDR
BCC Address

A blind courtesy copy address to which the communication will be sent for a Group Email communication.
The validity of this address is checked when the record is saved - must contain an @ symbol.

COMMUNICATION_TYPE_GROUP.BCC_ADDR
Email Subject

The Email subject that will be displayed for a Group Email communication.

COMMUNICATION_TYPE_GROUP.SUBJECT
Format

The Format Type of the Communication Type Group. These are system-defined values from the S_MESSAGE_CONTENT_TYPE table.
Some examples are PDF, TEXT/PLAIN, TEXT/HTML and XML.

The format value selected here will restrict the group members available to the Communication Template Group - Group member templates must be of the same format.

COMMUNICATION_TYPE_GROUP.S_MESSAGE_CONTENT_TYPE

Group Members

The Communication Templates that form the group are recorded on this page. These items are displayed in a list. Items can be searched, added to, or deleted from the list.
The details within each record cannot be updated on this page.

Field: Description:
Communication Template

Communication Template name. These are defined in CORW0500.

COMMUNICATION_TYPE.COMMUNICATION_TYPE
Template Purpose

Description of Communication Template.

COMMUNICATION_TYPE.DESCRIPTION

To Add a New Communication Template to the Group

1. If the group is empty click on the Add link. The Search and Select Communication Template window displays.

2. Select the required Communication Template(s) and click on the Use Selected button.

3. To select more than one Communication Template record, hold down the Control key (Ctrl) while selecting.

4. After selection, the Communication Templates and their Purposes are displayed in the Group Member section of this page.

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Related Pages

Communication Template Groups in the Communication Process

corw2690 related pages CORW0400 CORW0500 CORW0600

For more information about the Communication process, see Understanding Communication.

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Last modified on 31 May, 2012 2:44 PM

History Information

Release Version Project Change to Document
15.0 1722 - 11g Upgrade Updated/merged Help pages for 11g upgrade.
13.1 1400 - Calipso 31531 Replacing corw2690_mgct