CORW0100 - Communication Source

Table of Contents -


Overview

On this page you can direct where (in Callista SMS) to source the address of a person to whom a communication is addressed.
A different Address location may be specified for communications with different priorities.
e.g. Priority 1 communication may be addressed to a person's email address recorded in their Person Details (ADMF1213) and Priority 2 communication may be directed to an email address recorded as part of one of that person's Address details recorded in ENRF3030.

Locations in Callista SMS from where address details are sourced:

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Navigation

This page is reached directly via the Callista menu.

Click on the Add button to make the Add System Communication Source pop up appear.

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Field Descriptions

With different combinations of System Communication Source Category and System Communication Type, a different set of Communication Sources is displayed in the table below.

Field: Description:
System Communication Source Category System Communication Source Category may be EMAIL or MOBILE.
The System Communication Source Category Allow Priority Indicator must be set to Yes.

[S_COMMUNICATION_SRC_CAT.S_COMMUNICATION_SRC_CAT]
System Communication Type System Communication Type may be STUDENT,STAFF or AGENT.

[S_COMMUNICATION_TYPE.S_COMMUNICATION_TYPE]

The records displayed in the Communication Source table cannot be re-sorted. They will always appear in descending order of Priority. Selected records can be moved up or down by clicking on the Move Up or Move Down buttons, or dragging and dropping the rows. Different fields will display depending on the System Communication Source.

Field: Description:
Priority Position on Priority list. This field cannot be edited directly - it takes its value from the position in this list.

[COMMUNICATION_SRC.PRIORITY]
System Communication Source Location in Callista SMS from where address details are sourced. These locations are described in the Overview section above. Duplicate System Communication Source records are not allowed for the same System Communication Source Category, unless the source is PRSN-ADDR.

[S_COMMUNICATION_SRC.S_COMMUNICATION_SRC]
Description Description of the System Communication Source

[S_COMMUNICATION_SRC.DESCRIPTION]
Address Type This field is only populated when the System Communication Source is PRSN-ADDR. In this case the address is sourced from the address records for the person in ENRF3030.
This is the name of the Address Type in that form in which the address details can be sourced.

[ADDR_TYPE.ADDR_TYPE]
Address Options Where the address is sourced from PRSN-ADDR (as recorded for the person in ENRF3030). This is the address line for that address type in which the address details can be sourced.

[ADDR_TYPE/LINE1_LABEL] [ADDR_TYPE/LINE1_LABEL] etc
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Adding a System Communication Source

  1. Select the required System Communication Source Category and System Communication Type and then click on the Add button.
  2. When the Add System Communication Sources pop up displays, select the new System Communication Source.
  3. If the System Communication Source is PRSN-ADDR, add Address Type and Address Option values.
  4. Click on the Add button to save the record. The Priority will be 1 and the Priority values for existing records will be incremented.
  5. Adjust the Priority sequence using the Move Up and Move down buttons
  6. Click Close and the new record and sequence will be saved.
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Deleting a System Communication Source

  1. Select the required System Communication Source Category and System Communication Type, and then select the System Communication Source record to be deleted.
  2. Click on Remove.
  3. The record will be removed and those records below it will be shuffled up to replace it in the priority list.
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Editing a System Communication Source

  1. Select the required System Communication Source Category and System Communication Type values.
  2. Select the System Communication Source record to be edited and click on the Edit button.
  3. Change the System Communication Source record to the required value.
    Note: If the System Communication Source is PRSN-ADDR then the Address Type and Address Options can also be updated.
  4. Click Save and the updated record will be saved.
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Last modified on 31 May, 2012 2:48 PM

History Information

 

Release Version Project Change to Document
13.1 1664 - Agents lodging apps in App. Portal Added new AGENT Communication Type
13.1 1664 - Agents lodging apps in App. Portal Added new AGENT Communication Type
13.0.0.2 1478 - Calipso 30203 Modified banner to reference Correspondence(Communication) subsystem.
Removed Proposals Summary link.
12.1.1 1580 - Communication Added MOBILE for System Communication Source Category
12.1 1455 - Online Eligibility to Graduate Added System Communication Type field
12.0.0.2 1574 - CAPS - Pt 2 Added restriction to System Communication Source Category field.
11.1.0.3 1546 - CAPS - Pt 1 New page