Purpose

To allow institutions to define Student Services and an optional question for each Service

SubSystem

Enrolments

Multiple Choice Answer

The purpose of this form is to allow an institution to define (Student) Services and an optional question for each Service.

The primary purpose of a Service Question is for display to students in the new Connect Record Person Service Self-Enrolment function and to enable students to nominate their choice/s for each applicable Service.

Service Questions are displayed to all students who have access to the new Self-Enrolment function, unless institution-defined display conditions restrict the display of a question to a specific cohort of students. Student Services are also displayed in the Maintain Person Services function (ENRF30C0), accessed from ENRF3000 (Person) or from the menu.

The following attributes are available for each Service:

• A unique Service Code
• A Service Description
• SSF Display Order (mandatory) – used to control the display order of Service Questions within the Student Services Self-Enrolment function
• Service Question Definition (some fields optional):
  • Response Type (mandatory) - the nature of the question (YES-NO, OPEN or MULTIPLE CHOICE)
  • Default Y/N Response (optional) – used to specify the default response for YES-NO questions
  • Multiple Choice Selection Type (mandatory for MULIPLE CHOICE) – applicable only to Questions of type MULTIPLE CHOICE. The Response Selection Type is either ‘SINGLE’ (only one answer can be selected) or ‘MULTIPLE’ (more than one answer may be selected)
  • Question Text (optional) – primarily for display in Student Connect but also visible in SMS
  • Response Required check box – specifies whether or not students are required to record a response to the Service question in the Student Connect Record Person Service Selections application. Selecting the check box (ticked) indicates that a response is mandatory for this service
  • Use Display Conditions check box – specifies whether or not to display conditions that have been defined for the Service. This check box is set manually and is used in conjunction with a configurable open-source function (see 'NOTE' below) to determine if a Service should be displayed for each student in the Connect Self-Enrolment Record Person Service Selections function and if it should be selectable in the SMS Maintain Student Services function
  • Fee Assessable check box - allows a fee to be charged for a specific service to a student. For example, a fee attached to a mail out to a student requesting the institution send a Student Union Membership form. See 'Validations' under the first 'Rules/Notes' for criteria on selecting this check box
  • Closed check box - once selected the service will not be shown in Connect or ENRF30C0.

This function also allows the creation of a set of answers for each multiple choice question. The following attributes are defined for each Answer:

• Answer Code
• Answer Description
• Default Response check box (optional) – defines the default selection(s)
• Display Order (mandatory) – used to control the order in which selectable answers are displayed in Connect and SMS
• Answer Text (optional) – if defined, it is displayed as the Answer description in the Record Student Service Selection functions. Otherwise, the Answer Description is displayed

This function also includes ‘re-ordering’ buttons to enable easy modification of both the Service Self-Enrolment Display Order and Answer Display Order.

NOTE: The display of Service questions for individual students in the Record Student Service Selections and Maintain Student Services functions is controlled by a configurable open-source routine. Institutions are able to modify this function and specify the required display conditions for each Service. The input parameters for this function are Service ID, Person ID and Course Code. If the function does include display conditions for a particular Service, then the Service question is displayed for all students.

This form is accessed from the main menu.

For further details on Service choice details recorded by students via Connect, see Record Person Service Selections (SSF_PE_SERVICE).

The Service block contains:

• Service Code
• Description
• SSF Display Order
• Response Type (Pop)
• Default Y/N Response (Pop)
• Multi-Choice Selection Type (Pop)
• Question Text
• Response Required check box
• Use Display Conditions check box
• Fee Assessable check box
• Closed check box

The Multiple Choice Answer block contains:

• Answer Code
• Description
• Default Response check box
• Display Order
• Answer Text

Rules/Notes:

Validations include:

• The Response Type cannot be updated  when Response Type is MULTIPLE CHOICE and there is/are records in Multiple Choice Answers block
• Multiple Choice Selection Type must be specified when Response Type is MULTIPLE CHOICE
• When Multiple Choice Selection Type is specified, Response Type must be MULTIPLE CHOICE
• When Default Y/N Response is  specified, Response Type must be YES-NO
• When Multiple Choice Selection Type is SINGLE ,  only one Default Response can be checked
• Cannot change Response Type when there is/are records already created in Person Service with this Service Code
• Cannot insert new answers for a multi choice question when there is/are records already created in Person Service with this Service Code
• Warn if no service question text is defined (Services without Question Text will not be displayed in Connect Self-Enrolment)
• Warn when exiting form or navigating to another Service record after inserting or updating a multi choice service question without at least two answers existing
• The ‘Fee Assessable’ check box cannot be selected for a service if the Response Type is set to ‘OPEN’
• If the Response Type = ‘MULTIPLE CHOICE’, the Multi-Choice Selection Type must be set to ‘SINGLE’ before the Fee Assessable check box can be set
• If a Service Code is associated with at least one Fee Type Calendar Instance (FTCI - found in Maintain Fee Types (FINF2100) and 'Fee Type Calendars' button), the Fee Assessable check box can not be modified for that service
• A warning is displayed if the closed check box is selected (ticked) and a FTCI exists

If the 'Fee Assessable' check box is not selected, users cannot associate this service with a Fee Type Calendar Instance (FTCI).

Rules/Notes:

This form is not able to be queried, because of the need to dynamically reset SSF Display Order values when records are inserted, deleted or reordered – i.e. all records will always be displayed. The Query and Cancel Query buttons in the toolbar is disabled. When F7 is pressed (or ‘Enter’ is selected from the Query menu), the message ‘Queries cannot be performed in this form.’ is displayed and the query is not performed.

Label

Field Source

Field Type

Format

Comments

Service Code

SERV.SERVICE_CD

Text

Varchar2(10)

Enabled, Required

Description

SERV.DESCRIPTION

Text

Varchar2(60)

Enabled, Required

SSF Display Order

SERV.SELF_ENR_DISPLAY_ORDER

Text

Number 990

Disabled, Required System generated. This number must be unique across all Services

Response Type

SERV.RESPONSE_TYPE

Pop list

Varchar2(10) Database (15)

Enabled, Required

Default Y/N Response

SERV.DEFAULT_YES_NO_RESPONSE

Pop list

Varchar2(1) Database (10)

Enabled (Only when Response Type = Yes/No)

Multi-Choice Selection Type

SERV.MULTI_CHOICE_SELECTION_TYPE

Pop list

Varchar2(10)

Enabled (Only when Response Type = Multiple Choice)

Question Text

SERV.QUESTION_TEXT

Text

Varchar2(2000)

Enabled. Allow upper and lower case text

Response Required

SERV.RESPONSE_REQUIRED_IND

Check box

Varchar2(1)

Enabled, Required

Use Display Conditions

SERV.USE_DISPLAY_CONDITIONS_IND

Check box

Varchar2(1)

Enabled, Required

Disable if the Response Type is ‘OPEN’ and the FEE_ASS_IND = ‘N’.

Disable if the Response Type is ‘MULTIPLE CHOICE’, the Multi-Choice Selection Type is NOT ‘SINGLE’ and the FEE_ASS_IND = ‘N’.

Closed

SERV.CLOSED_IND

Check box

Varchar2(1)

Enabled, Required

Answer Code

SMCQA.ANSWER_CD

Text

Varchar2(10)

Enabled, Required field

Description

SMCQA.DESCRIPTION

Text

Varchar2(60)

Enabled, Required

Default Response

SMCQA.DEFAULT_RESPONSE_IND

Check box

Varchar2(1)

Enabled, Required

Display Order

SMCQA.DISPLAY_ORDER

Text

Number 90

Disabled. System generated. This number must be unique for each Service

Answer Text

SMCQA.ANSWER_TEXT

Text

Varchar2(2000)

Enabled. Allow upper and lower case text