Purpose

To define the media or devices for sending and receiving electronic messages

System Communication Delivery Type and Description values can be viewed here, but cannot be created.
The system values provided for System Communication Delivery Type are:

• EMAIL
• HARDCOPY
• NOTICE
• SMS

The System Communication Delivery Type definition includes:

System Derived Indicator

This will be used to identify Delivery Types requiring automatic derivation of recipient communication destinations.

For example, an institution may have a policy of always deriving recipient e-mail addresses from the email_addr column in the person table. In such cases, recipients will not be able to specify a destination for the Delivery Type.

Allow Concurrent Destinations Indicator

This will be used to control a person's ability to have more than one current Destination for the Delivery Type.

For example, an institution may only allow each person to have one current Destination for each Delivery Type.

(NB Alternatively, multiple concurrent Destinations could always be allowed, but each communication may only be delivered to the first 'valid' destination for each Correspondence Type. For example, a person may have multiple Destinations for the EMAIL Delivery Type. Destination 1 may be able to receive text only but Destination 2 may be able to receive text and HTML. Destination 1 may be assigned the highest priority by the person, but will only be used by jobs that have text only output).

Allow Shared Priorities Indicator

This will be used to control a person's ability to record the same priority for concurrent Destinations for a Delivery Type. In such cases, communications will be sent to both Destinations if both are able to handle the communication content type.

For further information on Incoming Email, see Correspondence Special Topics (CORINTR5).

This form is accessed from the main menu.

System Communication Delivery Type block

• System Message Delivery Type
  To change the check box(es) for a System Message Delivery Type, select either of the following box(es).
  • System Derived Destination check box
  • Allow Concurrent Destinations check box
  • Allow Shared Priorities check box
• Description
• Closed check box
  Select the Closed check box if the System Message Delivery Types is to be made unavailable.
• System Derived Destination check box
• Allow concurrent Destinations check box
• Allow Shared Priorities check box
• Destination For Replies
• Explanation
  To updated an Explanation for a System Message Delivery Type, enter the specific text into the Explanation text box.

Rules/Notes:

Closing a System Message Delivery Type can affect destinations already recorded for that delivery type.

Allow Shared Priorities check box can only be selected, if Allow Concurrent Destinations check box is selected first.

Concurrent Destinations

A person can have multiple destinations for the EMAIL Delivery type. Destination 1 receives text only, and Destination 2 receives text and HTML. Destination 1 is assigned the highest priority but will only be used by jobs that have a text only output.

EMAIL
(Electronic Mail)

System Derived Destination check box = Selected
Allow Concurrent Destinations check box = blank
Allow Shared Priorities check box = blank
Closed check box = blank
Explanation = Electronic Mail

SMS
(Short Messaging Service)

System Derived Destination check box = blank
Allow Concurrent Destinations check box = blank
Allow Shared Priorities check box = blank
Closed check box = blank
Explanation = Short Messaging Service