Alice Springs campus

Office of Facilities Management

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Airconditioning and fire alarms

For faults and enquiries please call our Service Desk on 08 8946 6500 or email

Airconditioning timetabling

Facilities management uses Syllabus Plus as the sole means of booking airconditioning.

After-hours airconditioning is in accordance with the after-hours airconditioning policy and was initiated as an energy conservation initiative.

There are a variety of food and drink outlets at Casuarina, Palmerston and Alice Springs campuses. These outlets offer a mix of made-to-order and ready to consume products for staff, students and other campus users. Each outlet can also offer catering for functions and events, so contact them using the details provided below to get find out what they can offer.

Casuarina Campus

The Lunch Room

Location: Red 1.2

  • Pasta Bar – Variety of freshly made pastas and bakes
  • Asian food bar – Variety of Asian cuisines  
  • Chippery - Burgers, yiros, toasties, pies, chips, fish and roasts
  • Salad / Sandwich Bar - Fresh salads, sandwiches, Vietnamese bread rolls
  • Wide variety of chilled drinks
  • Grab & go tea and coffee

Opening hours: 9.00am to 3.00pm Monday - Friday
(Hours may vary during semester breaks)

Phone: (08) 8946 7755


Ugly Duckling

Location: Red 1.1

  • Freshly brewed coffee and assorted teas
  • Wide variety of organic and cold pressed beverages
  • À la carte breakfast/brunch menu
  • Gourmet sandwiches and salad bowls
  • Freshly baked homemade pies and pastries
  • Homemade cakes, tarts, muffins, donuts & cookies

Opening hours: 7.30am to 4.00pm Monday - Friday
(Hours may vary during semester breaks)

Phone: (08) 8946 6163


King’s Soulfood

Location: Blue 2.1

  • Coffees and teas
  • Vegan
  • Whole foods
  • Gluten free
  • Low FODMAP
  • Delicious food

Opening hours: 7.00am to 2.30pm Monday - Friday
(Hours may vary during semester breaks)

Phone: 0400 713 620


Vending Machines

Location: Various

There are a variety of vending machines distributed around Casuarina campus for 24-7 access to snacks and cold drinks.

Palmerston campus

King’s Wholefood Artisan

Location: Palmerston A.1

  • Coffees and teas
  • Vegan
  • Whole foods
  • Gluten free
  • Dairy-free
  • Low FODMAP
  • Delicious food
  • Meal prep

Opening hours: 7.00am to 6.00pm Monday – Friday, 9.00am to 1.00pm Weekends 
(Hours may vary during semester breaks)

Phone: (08) 8931 1226


Vending Machines

Location: Student Lounge (snacks & drinks), Breezeway (drinks only)

The vending machine in the Student Lounge has some snacks, sandwiches, and some pies/sausage rolls available that can be reheated in the adjacent microwave.  Some cold drinks are also available, with more drinks in the machine located outdoors in the Breezeway.

Alice Springs campus

Katerina’s Cafe

Location: Alice Springs 5.1

  • Coffees and teas
  • Sandwiches
  • Takeaway foods
  • Cakes & pastries
  • Cold beverages

Opening hours: 8.00am to 2.00pm Monday – Friday 
(Hours may vary during semester breaks)

Phone: (08) 8959 5237


The following contact details are for the provision of cleaning, waste management and sanitation services.

All service enquiries should be first directed to the Help Desk on 08 8946 6500 or emailed to

Casuarina campus

The University offers a Custodial service for the relocation of furniture and equipment.

The Custodial staff have a supply of packing boxes, masking tape, textas and labels to assist in the packing of offices.

Custodial staff require a minimum of five days notice for small tasks and 10 days notice for major relocations.

Custodial staff may not be able to undertake some tasks due to their magnitude or special handling requirements.

In such cases an outside contractor may have to be engaged to assist.

Facilities Management (FM) are unable to offer storage facilities for unused items or furniture.

Client responsibility

It is the client's responsibility to pack all items and to ensure all valuables and personal items are safeguarded and not left unattended.

The client is required to complete, and to strictly adhere to timeframes given on the Application for custodial services form (PDF 194KB).

The completed form can then be faxed to the Facilities Help Desk (fax) 8946 6562; or emailed as an attachment to

Charles Darwin University is resolute in working to limit its negative impact on the environment.

Below are examples of some of the measures the University has put in place and continues to work on, to manage energy use across all campuses and to lessen the University's contribution to global warming.

You too can assist by following the guidelines and tips recommended in BusinessLink's Environmentally Friendly Office Guidelines (PDF 151KB).

Airconditioning on the Casuarina campus places the largest demand on energy at CDU. Since 1995, though, the University has been working to restrict the increasing use of electricity and the resulting carbon emissions.

This work has resulted in the development and construction of a thermal energy storage air-conditioning system.

The system, which is managed by the Building Management System (BMS), allows automatic, local and remote control of both Darwin area campuses.

The campus is cooled through four centrifugal-type chillers supplying chilled water which is stored in a tank with a total capacity of 8.3 mega litres.

The chilled water is reticulated throughout the campus to multi-zoned, air-handling units (AHUs) located in each building to air-condition a total of 44 buildings.

BMS controllers control and monitor operations.

The chilled water system uses off-peak power which means significant cost savings to the University ($700,000 a year) but, more importantly, the system has significantly reduced the peak time loadings on the Darwin power generating grid. 

The Palmerston campus is serviced by three chillers.

The campus consists of three main buildings with a total of 18 AHUs regulating the air-conditioning.

The Palmerston system is controlled by 21 BMS controllers.

The largest energy savings can occur when buildings are designed to take advantage of natural shade and light.

When existing buildings are renovated, the opportunity is taken wherever possible to replace high-energy use lights with low-energy use fittings.

This includes the extensive and continuing project to fit timed light controls on central teaching spaces.

An example of these techniques is the new higher education building in Alice Springs which has been designed especially to make maximum use of shade in summer and available warmth from the sun in winter.

This building also has automatically opening windows to take advantage of ventilation through cross winds.

This building also uses a stand-alone, chilled water system for air-conditioning, low-energy-use lights and has fully insulated walls and ceilings.

During the past three years, CDU has replaced most of its six-cylinder, general purpose vehicles with more fuel-efficient, four-cylinder varieties.

The University also continues to plant trees to mitigate vehicle emissions generated from the vehicle fleet. Consideration also is being given to using 'hybrid passenger vehicles'.

At the moment, though, they do not appear to be cost-effective.

CDU provides paper recycling bins and encourages staff to place clean waste paper in these bins for recycling.

While CDU has extensive water reticulation systems in place to water gardens efficiently, the University also uses drought-resistant plants and mulch to minimise water use.

The Palmerston campus uses the artesian capacity of the site to store water in the campus lake, which then forms the only source of water for reticulation.

Water-efficient services, including water-saving fittings, are installed when buildings are being constructed or refurbished.

CDU continues to explore ways to minimise ongoing energy usage.

Charles Darwin University has a number of lecture theatres, seminar rooms, gardens and other venues available for hire for functions and events.  To enquire, please submit  a Venue Hire Request Form (docx 1.2MB).

Facilities Management (FM) has a range of motor vehicles for hire for faculties and schools on a user-pays basis:

  • Electric and Hybrid Vehicles
  • Medium Wagons
  • 4WD – 7 Seat Wagon
  • 4WD - Dual Cab Ute
  • 12 Seater bus
  • 25 Seater bus (LR Licence required)
  • Light Truck (Limited availability)

Terms and Conditions 

  • Only CDU Staff and Students travelling in the vehicle are covered by Insurance.
  • Minors may only be transported in CDU vehicles under exceptional circumstances.
  • Vehicles are provided to staff and students for CDU related work. Personal use outside of work is not permitted.
  • It is the user’s responsibility to inspect the vehicle for damage and serviceability (tyre condition and inflation, fluid levels correct, indicators and lights operational) prior to departure. Any faults or issues should be brought to Facilities attention prior to departure where practicable.
  • If the vehicle becomes inoperable for any reason, please call 8946 6500 or 0477 325 475 for assistance. If practicable, move the vehicle and yourself to a safe position off the road while waiting for assistance.
  • Any damage caused to the vehicle while in your possession will be paid for by the hirers cost code. Standard excess for all University vehicles is $2500.00.
  • The vehicle shall be secured at all times.
  • The vehicle should not be parked or positioned where it may be susceptible to damage.
  • The hirer agrees to abide by all NT Road and Traffic Laws, Local Council and Charles Darwin University Site and Traffic by Laws. Any traffic infringement notices or parking fines incurred while driving a CDU vehicle must be paid by the driver.
  • Each vehicle is supplied with a WEX Motorpass fuel card. This card can be used at most fuel outlets. Hirers will need to plan their trips, particularly remote communities as some of these locations may not accept the supplied card (independent operators). A list of fuel sites that can accept the Motorpass card can be found at . The pin number for this card is 6500 (last 4 digits of Facilities Help Desk number).The cards are programmed to accept unleaded fuel and oil in petrol vehicles and diesel and oil in diesel vehicles. Hirers are asked to return the vehicle with a full tank of fuel, but no less than half a tank at any time.
  • Satellite telephones are available from Facilities on request.
  • Should you require specialised equipment for remote travel, this should be sourced from your department as part of your remote travel plan.
  • When hiring a University motor vehicle for distances greater than 50km radius from the point of vehicle hire, the hirer will be required complete a Movement Requisition Form (available from University Finance links on the CDU homepage) which must be authorised by the hirers supervisor or formally approved Delegate.
  • It is the responsibility of the hirer to clean the vehicle prior to return. Facilities can provide a car wash card from Casuarina Car Wash at no additional cost.
  • Pets, smoking and eating are not permitted in CDU vehicles.
  • Hirer's must have a valid motor vehicle licence and must be registered with Office of Facilities Management by completing and lodging an Application to Drive a University Vehicle.
  • It is the responsibility of the driver to ensure they hold the appropriate classification of licence for the vehicle they are driving and their licence is current.
  • Holders of Learners and Provisional licenses are not permitted to drive University vehicles.
  • 4WD vehicles may be hired by all CDU staff for travel on sealed/maintained roads. If the journey requires the user to travel off road and/or engage 4WD, completion of a certified 4WD course is required before the 4WD vehicle can be hired. It is the hirer’s responsibility to understand the conditions where they will be travelling.

To drive a Charles Darwin University vehicle, the driver must be registered with FM by completing an Application to drive a university vehicle.

All bookings for University vehicles are made electronically by accessing the CDU Staff home page and clicking the "Book a Vehicle" icon on the right-hand side menu. If it is found that vehicles are unavailable please contact the Facilities Help Desk on 6500.

For user-pays options view the Vehicle Short Term Hire Rates (PDF 67KB).

For further information contact:

T: 08 8946 6500

Alice Springs
T: 08 8959 5211

The Grounds Maintenance branch of Facilities Management (FM) is charged with the performance of the many and varied duties associated with the development and maintenance of a safe, functional and aesthetically pleasing outdoor environment at Charles Darwin University.

Areas of responsibility for the six grounds staff members cover the full spectrum of horticultural activity.

For all enquiries please call our Service Desk on 08 8946 6500 or email

Free parking, parking permits and pay and display parking are available at Charles Darwin University's Casuarina and Palmerston campuses. Parking at other campuses and centres is free.

Parking on all campuses is regulated by the Charles Darwin University Site and Traffic By-laws. These By-laws allow for the University to issue infringement notices and levy fines for breaches of the By-laws.

Staff and Students using car parks are therefore to comply with any signage or pavement markings that appear beside or on a marked bay indicating that a particular bay or series of bays is subject to special restrictions, for example, disabled, loading zone, university-owned fleet vehicles only.

Fines are subject to enforcement in the same way as if the offence occurred on a public street.

Note: All entrances to the university are signposted to advise Special Parking Regulations Apply. Car park areas are also signposted, clearly indicating the type of parking permitted in that area.

The Charles Darwin University (Site and Traffic) By-laws are enforced 24 hours a day as indicated via yellow lines or parking bays with parking signage.

Once a Parking Infringement Notice is issued there are two options:

Failure to pay fines imposed will result in action through the Northern Territory Fines Recovery Unit.

For further information contact the Security Office on 8946 6672.

Free parking is provided on Casuarina campus. Please refer to the Casuarina campus map (PDF 820KB) for exact locations. All motorbike parking (in the special bays only) is free.

Parking permits are available for a semester or full year. They can be purchased through the online permit payment form, or from the Cashiers in the Information Centre (Orange 1, Casuarina campus) or Palmerston campus Cashiers.

Parking permits cost $55.00 per semester or $100.00 per calendar year. Numbers are limited therefore it is advisable to purchase early.

Permits DO NOT guarantee a parking bay at the building you desire to park close to.

Please ensure that the permit is not obscured. Permits are required to be displayed between 8:00am and 5:00pm Monday to Friday.

Pay and Display Voucher parking is available at certain Casuarina campus car parks. Please refer to the Casuarina campus map (PDF 820KB)for exact locations. The vouchers are purchased from machines located in the car parks. The cost of voucher parking is:

  • 50c per hour
  • $1.00 for three hours
  • $1.50 per day

Pay and Display Vouchers are required between the hours of 7:00am and 7:30pm Monday to Friday and must be displayed clearly on the dashboard of the vehicle. Failure to do so will incur a fine.

Unauthorised parking in Authorised Only bays, Disabled Parking bays, designated specific purpose bays and in areas not intended for the parking of vehicles will incur a penalty under the Charles Darwin University (Site and Traffic) By-laws.

Bike racks are situated around the university campus. With the necessity to comply with Occupational Health and Safety regulations and the Charles Darwin University (Site and Traffic) By-laws, any bicycle found in an area other than a designated bike rack could result in the bicycle being 'clamped' by Security. The owner would then need to contact Security to negotiate the release of the bicycle.

Browse further information on bicycle safety on campus.

It is an offence under section 9(1) of the Northern Territory (Site and Traffic) By-laws to:

(a) Contravene or fail to comply with a prohibition or requirement indicated by a control device. Fine $35 (A control device means a sign, signal, mark, notice, structure or device erected, installed, placed or displayed on site)

(b.i) Park a vehicle in any area in which parking bays are marked or otherwise indicated otherwise than wholly within a bay. Fine $35

(b.ii) Park in a Permit Bay, Voucher Bay, Disability Bay, Authorised Bay etc. without a permit, voucher or authorisation. Fine $35

(c) Park the vehicle as to obstruct other vehicles. Fine $35

(e) Drive or take the vehicle onto any recreation area, nature strip, garden lawn, footpath or another part of the site which is not constructed for use by vehicles. Fine $50

(f) Drive the vehicle at a speed exceeding 40km/h. Fine $55

(g) Park a motorcycle in a four wheel bay (ie: car bay.) Fine $35

Parking fines may be paid through the online fine payment form.

You may also pay in person at the following location:

The Cashier's Office
Orange 1
Casuarina campus

Or by posting to:

The Cashier
Charles Darwin University

If a fine is not paid, it can escalate to the Fines Recovery Unit. The Fines Recovery Unit manages all aspects of fine recovery. Enforcement orders range from licence and registration suspension through to civil enforcement and community work orders.

All enquiries should be directed to:

Manager Security
Facilities Management (FM)
Phone: 08 8946 7777

Help Desk - phone 8946 6500 or log a job at the Facilities helpdesk.

Contact Help Desk for any of the services listed below and/or if you observe any building, plant and/or equipment requiring maintenance or repair:

  • Air conditioning including maintenance, repairs and after hours bookings
  • Buildings including cleaning, construction, maintenance and repair
  • Custodial - assistance with movement of furniture and staff re-location
  • Facility and room hire including provision of support and audio visual equipment
  • Security services - email:

We have on-campus security who are here to support staff and students.

Charles Darwin University adopts the UNI-SAFE program, which aims to alert students, staff and visitors of personal safety issues and as part of the program, aims to maximize those issues within the Charles Darwin University community.

Alice Springs campus

For security escort service between 0800 and 2200 and other security matters, please call 042 881 6741.

Casuarina campus

There is 24-hour security at Casuarina campus. Contacts as follows:

Freecall: 1800 646 501
08 8946 7777

The Security Office is located in Orange 2 near the Information Centre.

You should report anything suspicious to security as well as reporting all incidents including minor thefts. Suspicious activities can include individuals loitering around unattended offices, vehicles or bicycle racks. It is important to report occurrences as these trends can be identified and appropriate measures instigated.

Security officers are available to escort students and staff after hours between buildings, campus car parks and local public transport points.

To arrange for this service please phone security on extension 7777.

A number of buildings have direct security access phones.

Lift the handset and the phone will automatically contact security.

These are easily identifiable under large red and white signage. Get to know where these phones are in your building.

If you do not think a security escort is necessary, there are 'corridors of light' walkways, which are strategically placed around the campus and run from all the main buildings to the car parks.

  • Never leave your wallet, bag or purse or other items of property unsecured and unattended.
  • Only carry sufficient cash for your immediate needs.
  • Clearly marking your property leaves no doubt to ownership. Especially the text books that you need for study.
  • Never carry your Personal Identification Number with your credit cards.
  • Never tell anyone, including a bank representative what your PIN is.
  • Do not put your bag or purse on the floor when in a public toilet cubicle.
  • Hide any valuables inside your vehicle, so they cannot be easily seen.
  • Avoid lonely or gloomy places, especially at night - walk with a friend or stay with a crowd.
  • Be alert and walk purposefully. Confidence deters attackers.
  • Be wary of strangers, on foot or in cars asking directions - it is better to be rude than in trouble.
  • If someone follows you, change direction and go to a place where there are other people.
  • Respect your intuition. Do not allow rationality to override your 'sixth-sense' - it could protect you.

Bicycles on campus should be secured to designated bike racks using a good quality 'U' or 'D' lock. Security strongly advise the use of two locks, one being a 'U' or 'D' and the other strengthened solid steel lock with plastic coated overlay.

This may prove expensive but would ultimately be cheaper than a new bicycle.

Bicycles must not be attached to posts or railings, as not only can they cause access problems, especially for those with disabilities, but it is also unsightly and causes damage to the fittings.

Any bicycle found in an area other than a designated bike rack could result in the bicycle being 'clamped' by Security inline with the Charles Darwin University (Site and Traffic) By-laws.

The owner would then need to contact Security to negotiate release of the bicycle.

The Health, Safety and Environment branch of the university has a Bicycles on Campus guideline which aims to alert students and staff of area where bicycle riding is prohibited. The guideline states:

  • Bicycles are not to be ridden on covered walkways
  • Where there is a bicycle and pedestrian-shared pathway, the pedestrian always has right of way
  • Bicycles are not to be ridden on pathways on university grounds at a speed greater than walking pace
  • Bicycles shall utilise the ring roads of the university where possible to reach their destination point and park bicycles at the nearest parking rack
  • Riding under the breezeway of Orange 1/2 is strictly prohibited - this is a high pedestrian traffic area.

Asset Services is responsible for working with staff, students and stakeholders to maximise the effective use of space and related services which meet user's needs, now and in the future.

Please refer to the following links for information relating to the process of space allocation and on lodging the Space Request Form (DOCX 146KB).

There are a number of student lounges available at the Casuarina campus.

These are located at:

  • Building Red 2.1.02 (Corner of Basketball Court)
  • Building Red 6.1.14 (Student break area)
  • Building Red 8.3.02 (Library, Beagle Deck)
  • Building Orange 1.3 (Link bridge)

Please refer to the Casuarina campus map (PDF 820KB) to view the locations.