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CDU service providers

One of the functions of the Office of Strategic Procurement Services section is to ensure the University gets best value for its money in all purchases made. To achieve that goal, Procurement in association with other groups within the University, has established contracts with Suppliers and also has established procedures for the purchase of services or goods. Listed below are contracted suppliers and also contacts for some procurement actions. All staff should utilise the services of the contracted suppliers or use the appropriate procedure.

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The University endorses the use of Height Adjustable Desks where the OHS need is clearly identified. Staff should seek OHS support prior to ordering the product to ensure the desk will meet their needs.

Height adjustable desks are now available via our relationship with Staples.  Details of the products in the range can be located on Pages 50-52 of the Furniture Fundamentals Catalogue.

For more information contact:

Adam Chiplen
Enterprise Account Manager
Staples Australia Pty Limited

T: 0405 707 926 or
E: adam.chilpin@staples.com.au

The current preferred supplier for portable stand-up desks is Varidesk. Further information including demonstration videos can be found on the Varidesk website.

All purchases should be made via an official CDU Purchase Order if purchasing more than one unit. Single desks or purchases totalling less than $1000.00 can be purchased on a University Corporate Purchasing card via the Varidesk website. It is recommended that desks are purchased with the support mat.

The supplier details for Purchase Orders: Gemmy Industries Corporation; Supplier Number 118650.

All products have a additional shipping cost:

  • Desk shipping cost $40 ex GST
  • Mat shipping cost $10 ex GST

For further information please contact procurement@cdu.edu.au.

The University currently holds an agreement with several airlines and our rates can be sourced via bookings with our Travel Management Company:

Campus Travel

Campus Travel
Site 3, 3/316 Adelaide Street
Kylie Genn
Brisbane, QLD, 4000
T: (07) 3032 9783
W: Campus Travel
T: 1300 361 636 (Helpdesk)
E: cdu@campustravel.com.au

Travel Officers can apply for access to Campus Travel and receive online training support, simply complete the Serko Conditions of Access Form - Campus Travel (DOCX 361KB) to establish your log in details and forward to Procurement to establish your login details.

Training is scheduled for the 4th Wednesday of the month at 11am.

For assistance during the online booking process please contact Campus Travel e3 helpdesk on 1300 361 636.

Do we have to book with them?

Yes, it is required under our Guidelines for travel on official university business (PDF 141KB)* that all bookings be made through our contracted travel agents. When requesting fares from any of the above travel agencies always request the 'best fare of the day'.

By using the contracted agents you also guarantee that you are accessing the discounted, University Contracted Fare. 

If fares are found with a reputable airline which are less that the prices quoted by our Online Booking Tool, by provision of evidence to the Manager Procurement, the traveller may be allowed to book the cheaper fare.

All CDU stationery can be purchased through uniprint NT.

Office of Facilities Management has a range of motor vehicles for hire for faculties and schools on a user-pays basis. These vehicles can be booked online via AutoCentral Book a Vehicle.

Car hire

  • When CDU pool vehicles are unavailable to use contact Thrifty Car Hire on 8924 0000.
  • The rates available to the University are held under an arrangement with the Australian University.
  • Procurement Network (AUPN) through Higher Education Services (HES) as a National Agreement.
  • When making bookings with Thrifty under the agreement you must quote a Corporate Discount (CD) number.
  • To apply for a CD number, staff must complete the Thrifty Authority Form (PDF 64KB)
  • Outside of the Northern Territory and via our Campus Travel Online Booking Tool CDU travellers also have access to Avis and Hertz Government Rates and car bookings should be made by taking advantage of the best fare of the day. 

Schuberts Catering Pty Ltd

T: 08 8946 6220
F: 08 8946 6655

All computers (desktops, laptops and tablets) printers, scanners, photocopiers and multi-function devices are to be purchased through the Office of Strategic Procurement Services by contacting the Category Officer IT.

The Office of Strategic Procurement Services has ITMS pre-approved products available as additional items to the current leased fleet of computers for which are renewed every three years.

The University strives to promote and protect the environment and minimise environmental harm including paying due consideration to energy efficiency and sustainability.  As such all additional items need to be approved by the cost centre delegate to ensure we are effectively managing the University IT fleet.

Computer products, regardless of the value, can't be purchased on a University Corporate Purchasing Card.

All computer purchases both hardware and software should be approved by ITMS prior to purchase. The approved specifications are noted in the documents below and are subject to changes in information technology  Please use these as a guide, and contact the Category Officer IT on 8946 7212 for further assistance.

Please see Procurement forms for specifications and ordering.

Contacts

Office of Strategic Procurement Services
T: 08 8946 7212

ITMS
T: 08 8946 6600.

All telecommunication devices should be purchased through ITMS.

The University has for reasons of economy and efficiency, entered into agreements with a number of Service Providers for certain commodities. Staff making purchases should use these suppliers as a matter of priority.  

Definition of a service provider:  This is a supplier with which the University wants to develop a medium/long term relationship, is seen as the main source of designated goods and services.  Our service provider list is requirement driven and aims to achieve value for money across whole of University requirements.

Exemptions: 

  • once off, low value consumable items, or items on sale that offer value for money outside the service provision arrangements (normally purchased on University Corporate Purchasing Cards)
  • items that can not be supplied within the required timeframe, or are currently out of stock
  • items that are of strategic importance that require Quotation or Tender under the purchasing thresholds.

The table below outlines our current preferred suppliers: if you have any questions regarding preferred supplier arrangements please contact the Office of Strategic Procurement Services.

Service Provision

Contracted Service Provider

Description of Service

Adjustable Desks

Gemmy Industrial Corporation

Varidesk is the supplier
Airline Services

Qantas Airlines
Singapore Airlines (including SilkAir)
Virgin Australia

Via our membership to AUPN the University holds Corporate Airline Agreements under the provision of the purchase by our Travel Management Company (TCM).  Airline purchases outside the TMC do not generate corporate discounts and are not encouraged without prior authority.
Audio Visual EquipmentRutledge AVProvision for audio visual equipment, installation and servicing based on one quotation.
Catering Services

Casuarina:
Schuberts Catering Services
T: 8946 6220
For more information please visit Schuberts Catering

Palmerston:
Hungry Hearts Catering

Alice Springs:

TBA

Cafeteria and catering services.
Cleaning ServicesSpotless Facility Services Pty LtdGeneral Cleaning Services.
Computer EquipmentStaples ITProvision of desktop and notebook computers along with standard office printer equipment.  All enquiries Computers IT products.
e-Tendering PortalTenderLinkElectronic management of CDU
Tendering documentation.
Internal Mail ServicesPeter PoolmanOperation of the CDU Mailroom and internal courier services on behalf of the University.
Mail ServicesAustralia PostProvision of all mail services
Repairs and MaintenanceVarious Suppliers
Contact the Facilities Management Help Desk for services related to:
Air conditioning, painting, general repairs, grounds maintenance, electrical, plumbing, waste management and security services.
Or log a job via the Facilities Help Desk link
General repairs and maintenance to University property and grounds.
Security ServicesCasuarina - Wilson Security
Alice Springs - O'Brien Security
All security matters must be directed to security@cdu.edu.au
Stationery and Office ConsumablesStaplesProvision of stationery and office consumable products via the online ordering tool (NetXpress)
Furniture products can be ordered after the provision of a written quotation.
Temporary and Relief StaffHays Specialist Recruitment
Chandler McLeod
Protech
Provision of temporary and relief staff under direction from the Office of Human Resource Services.
Trade and Industrial ProductsBlackwood and SonsOnline ordering catalogue for provision of trade and industrial products include Personal Protective Equipment (PPE). Access to online portal via procurement@cdu.edu.au
Travel Management Company (TMC)Campus Travel

Provision of Travel Management Services for domestic and international travel provided an approved Movement Request is in place.
See Travel website for details.

** Please note: Facility Services R&M Contractors are not listed on this table, contact Facility Help Desk for Information 8946 6500.

uniprint NT provide an excellent photocopying and printing service. You can purchase all different sizes and colours of paper also.

Contact Facilities Management Help Desk:

E: facilities@cdu.edu.au
T: 89 466 500
Log a Job online

Facilities Management have a panel of selected contractors for minor works around University campuses. Works need to be logged via the Help Desk and divisions cannot enter into individual contracts without contacting the Facility Help Desk in the first instance.

A list of current contracted suppliers can be obtained from the Procurement Office.

Staples are now our preferred supplier for stationery and office consumable products. Purchasing stationery from other suppliers needs justification and approval from the Manager of Strategic Procurement Services in advance of purchase.

Placing orders

Orders can be placed:

  • via the online ordering system NetXpress
  • by phone
  • in person (Winnellie or Alice Springs).

Each area has a Staples account with user access to online ordering with chargeback to a university Corporate Purchasing Card.

New applications or amendments to online ordering access need to be completed on the from below and sent to Procurement for authorisation.

Returning goods

Please use the Staples office products return goods form (docx 557KB).

  1. See back of invoice for return conditions
  2. Call Staples for a Return Number (R) or Stock Movement Voucher Number (V). Once completed place a copy with goods. Goods may not be returned to Staples without the Return number or SMV Number
  3. Complete the form.
  4. Contact stores / receiving Purple 14 for collection of goods. Please place a copy of this form with goods.
    Charles Darwin University Stores
    T: (08) 8946 6256
    F: (08) 8946 6409
  5. Staples returns collected only from Purple 14 every Friday. CDU Stores collection cut off Thursdays 1pm
  6. Goods then returned to Staples. Credit will be issued providing Staples return conditions are met.

All temporary/casual staff hire should be sent to recruitment@cdu.edu.au.

The request will be forwarded from Human Resource Services (HRS) to the service providers:

  • Hays Specialist Recruitment
  • Protech.

The Bookshop can supply all your text book and other publication requirements. If they don't have it they will order it.