VET Student Guide 2017

Student support services

Staff from Careers and Employment are available to assist current CDU students and graduates with career counselling and the development of strategies for effective personal career management.

Telephone counselling is available for students studying externally or who are unable to attend the Casuarina or Alice Springs campuses.

CareerHub is a useful online resource that includes a ‘Resume Builder’.

For more information contact:

T:   08 8946 6288
W: CDU Careers and CDU CareerHub

A complaint is any type of problem, concern or grievance about your studies, student life, the University or the University environment. The Complaints Management Unit provides confidential advice to assist students in resolving their concerns or complaints in accordance with the University’s procedures.

For further information contact:

Complaints Management Unit
Casuarina campus
T:   08 8946 7738

W: Complaints Management Unit

Professional, confidential and free counselling services are offered to students through Equity Services.

The CDU Counselling Service aims to assist CDU students who may be experiencing personal difficulties that are distressing or having a negative impact on their studies. There is one full-time counsellor located on the Casuarina campus and one part-time counsellor on the Alice Springs campus. The counsellors are available for contact with students in person or by phone.

For further information contact:

T:   08 8946 6288
After hours Crisis line 1300 933 393
W: Equity Services

CDU is committed to providing an accessible, supportive, safe and inclusive learning environment for students who have a disability. If you have a disability, illness or injury that may impact on your studies, contact the Disability Service to discuss the range of adjustments that could be put in place to address the effects of a disability on your ability to study.

Prospective students are encouraged to contact the Disability Service as soon as possible to discuss potential adjustments that may be required during your studies. All enquiries are confidential.

For further information contact:

T:   08 8946 6288
W: Disability Services

It is the objective of CDU to ensure the absence of all forms of discrimination and harassment based on gender, marital status, race and age, disability or sexual preference in relation to all facets of student participation at the University.

The Complaints Management Unit assists students who believe discrimination may be occurring, by discussing and clarifying the situation and exploring with students their rights, responsibilities and options to resolve the matter.

For further information contact:

Complaints Management Unit
Casuarina campus
T:   08 8946 7738

W: Complaints Management Unit

The Office of Indigenous Student Services (OISS) comprises a team of highly skilled and qualified CDU staff who provide academic, pastoral and ambassadorial support across the Higher Education and VET range of disciplines to Aboriginal and Torres Strait Islander students studying at Charles Darwin University.

Whether you are looking to upgrade, re-skill, return to the workforce or start the next phase in your life, OISS can help with a diverse choice of courses and academic support for Aboriginal and Torres Strait Islander students studying internally or externally, full time or part time. OISS provides a culturally supportive physical and intellectual environment that recognises and values individual learning styles and student needs.

With Indigenous Student Support Centres located at Casuarina (Gurinbey), Katherine (Yangan.garr) and Alice Springs (Akaltye), the OISS team encourage students to reach their full potential while providing ongoing support and advice throughout their learning journey. Support is available to all prospective, enrolled and continuing students nationally, locally and remotely via a range of student engagement tools and approaches.

How can OISS help me?

OISS provides high-level support and assistance to Aboriginal and Torres Strait Islander students studying at CDU through:

  • Assistance with course information and advice on pathway's into further education and training.
  • Assistance with student admissions, enrolments and applications including the development of Individual Learning Plans.
  • Arranging orientation programs for new and continuing students, including intensive advice and support on academic study skills, effective time management, essay writing and referencing skills.
  • Provision of academic support and referrals for tutoring through Tutorial Support (formally ITAS) where individual or group tutorial assistance can be arranged.
  • Provision of information about scholarships and other opportunities that become available for Indigenous students from time to time.
  • Excellent student facilities and the provision of culturally safe study space in all centres and computer labs.
  • A broad distribution of the Indigenous Academic Support newsletter disseminating information and acknowledging student successes.
  • The provision of advocacy support including assistance with study issues and liaison with lecturers.
  • Referral to CDU support services such as counselling, careers, employment and accommodation.

For further information or general enquiries, visit Office of Indigenous Student Services (OISS).

Gurinbey at Casuarina campus

OISS is located at the Australian Centre for Indigenous Knowledges and Education (ACIKE) Building Blue 2 on the Casuarina campus and includes a range of facilities for students as well as a dedicated computer lab and quiet study space for Indigenous students.

Contact: OISS Reception:
T:   08 8946 6485
F:   08 8946 6064

Akaltye at Alice Springs campus

Indigenous Student Services at the Alice Springs campus located in Building 6, at the rear of Student Central.

Contact: Lorraine St Clair
T: 08 8959 5411
Sharon Donnellan
T: 08 8959 5390

Yangan.garr at Katherine Rural campus

Indigenous Student Services is located at the Katherine Rural campus in the Library building.

Contact: Natalie Ellis
T: 08 8973 8348 (Katherine Rural campus)
T: 08 8973 5900 (Katherine Town Centre)
M: 0409 116 942

Regional and external students

Support is available to all prospective, enrolled and continuing students. Students not residing within reach of a support centre or studying externally are encouraged to contact OISS Reception on 08 8946 6479 or at

Indigenous Grants

Indigenous Grants consists of the OISS – Tutorial Support Program (formally ITAS), Away From Base (AFB) and Scholarships.

OISS – Tutorial Support provides additional funding for tuition to help eligible Indigenous students studying both VET and HE course at CDU.

The Away From Base (AFB) funding program assists with the costs of travel, meals and accommodation for eligible Aboriginal and Torres Strait Islander (Indigenous) students studying ‘mixed-mode’/external Vocational Education and Training (VET) and Higher Education (HE) courses.

For more information on either program or assistance with scholarships, bursaries, grants, etc., please contact:

Tutorial Support
T:   08 8946 6563
Away From Base/Scholarships
T:   08 8946 7429

The International Student Advisor is located in the Office of International Services, Building Orange 2.1. The International Student Advisor provides advice, support and encouragement to international students on a range of matters, such as student visas, personal issues, social or cultural adjustment difficulties, academic difficulties, enrolment conditions and referrals to other support services.

To make an appointment to see the International Student Advisor contact:

Office of International Services
Casuarina campus
T:  08 8946 6490
W: International Services

If you are studying a VET course and you want to improve your skills, or find out how to make learning easier or get some help with assignments and assessments, then you can contact Learner Support Services (LSS).

LSS provides one-to-one tutoring, group study sessions as well as classroom assistance. The support provided is based on your course material so that it is very relevant and useful to you. The aim of LSS is to ensure students build their skills and strategies as a learner and receive the appropriate support to successfully complete their VET course. There are no fees for LSS for students enrolled in most NTG subsidised courses. LSS is not available for VET in School students.

For more information,  contact:

T:   08 8946 7051
W: Learner Support Services

CDU Library has services to support students studying on campus or externally. To find out more go to Library Services student welcome. The CDU Library operates at Casuarina, Palmerston and Alice Springs campuses. Library opening hours may vary between campuses and during semester breaks.

Each discipline area has a Liaison and Academic Support Librarian who is able to assist students to develop their library research skills, visit the CDU Library website.

Each campus Library has a Learning Precinct where staff can assist you with finding information, printing, scanning and so on. Computers are available for study and research purposes. All campus libraries are wireless-enabled and you can connect your laptop to the wireless network. Study areas are also available with power for your devices.

Students who are located more than 80 km from a campus are eligible to register with the Distance Library Service on the CDU Library website.

The Library also offers an ‘Ask Us’ service, which is available to all CDU students and staff on the Library homepage.

Alice Springs campus library

Building 4
T:   08 8959 5233
F:  08 8959 5282

Casuarina campus library

Building Red 8
T:   08 8946 7016

Palmerston campus library

Building C
T:   08 8946 7870

For more information about CDU libraries, visit the CDU Library page.


All students are required to adhere to Australian Copyright Law requirements. Find out how you can use third-party copyright material in your studies on the website. For more information on copyright go to the CDU Library copyright page.

International House Darwin (IHD) provides on-campus living for CDU students in higher education, work placement and trades. The IHD community is a vibrant mix of Territory, interstate and international students. Its communal activities range across academic and pastoral programs as well as cultural and social activities. Our office can work with you to accommodate long or short term stays and can assist with multiple trade-block stays.

For more information about application and costs contact

T:   08 8946 6591
W:  International House Darwin

Alice Springs Student Accomodation (ASSA)
T:   08 8959 5295

Katherine Student Accomodation (KSA)
T:   08 8973 8324

The Off-campus Accommodation Officer provides advice and information regarding off-campus accommodation available in Darwin.

Or contact Equity Services:

T.   08 8946 6288
F:   08 8946 7738

W: Equity Services
W. Study Stays